Downloading all your organization's data

Where do I download all my Miselup data?

In the dashboard, under Account → Billing. Scroll down to the «Your data is yours» card and press the button that downloads all your data.

1. Go to Account → Billing as the owner or an admin.
2. Find the «Your data is yours» card, below the plan grid.
3. Press the button that downloads all your data and wait for it to stop spinning: Miselup walks through every one of your tables before generating the file.
4. Your browser downloads the file on its own. Save it wherever you keep your backups.

What does the data download include?

Everything your organization has created, table by table:

• Final recipes, intermediate preparations and their lines of ingredients, preparations, smallwares, techniques and consumables.
• Ingredients, consumables, smallwares, techniques, yield losses, declared allergens, categories and your own units.
• Suppliers, current price lists and purchase price history.
• Customers, sales orders, catering events with their logistics, timeline, quote versions and payments.
• À la carte menus, set menus and buffets with their sections and lines.
• P&L management: daily sales, expenses, fixed costs and budgets.
• Inventory: locations, stock, movements and lots.
• Purchase orders and production orders with their lines.
• HACCP: plan, control points, limits, frequencies, the records book, the equipment, its temperature readings and the attachments. It also includes plan hazards and design, sealed manuals, CCP processes, operational events and their obligations, declared verification, breakdowns, and alert preferences, queue and history.
• Team (members’ name, email and role) and your conversations with Mise Agent.

What format does the file come in?

It comes as a .zip file containing datos.json with your own tables, manifiesto-evidencias.json and the HACCP files that could be downloaded. The manifest identifies each attachment by its ZIP path, SHA-256 hash, actual size and file type. If a file is omitted, it states why; also check the section listing unreadable tables before treating the copy as complete.

What is NOT included in the download?

• Miselup’s built-in catalog (ingredients, sample recipes and the shared reference rows your data points to). It belongs to the platform, not to your organization.

• The team portal PINs: they are your staff’s access secret, not a business record, and for security they stay out of the file.

• Alert delivery credentials, full recipient addresses and frozen email HTML. The export retains the projection of facts, states, attempts and masked destinations.

What do I need in order to export?

Just the owner or admin role. The download doesn’t depend on your plan: even if your account is left with no active plan —because you cancelled, or because a charge wasn’t recovered— the button is still there and you get everything out the same way. Your data is yours even when you stop paying, and it isn’t deleted just because the plan lapsed (what happens with no active plan).

Can I ask an AI to run the export?

Yes. The Super MCP Connector downloads tables in pages. For a HACCP attachment, request its identifier and all its binary chunks; each response includes the hash and size for verifying the reconstructed file. HACCP tables and attachments remain available without an active subscription; other connector features keep their plan requirements. How to connect it is in connecting Claude or ChatGPT.

Known limits

• The tables inside the ZIP are JSON. For spec sheets in PDF or CSV use exporting and printing spec sheets; for the food-safety document, the HACCP records book.
• Included binaries are HACCP attachments stored in Miselup. Spec sheet photos and videos remain data and references. A HACCP attachment with an external link and no storage key is declared as omitted.
• Evidence limits: 8 MiB per file and 32 MiB of binaries per ZIP, with 10 seconds per download and 40 seconds for the batch. Files that do not fit or cannot be read are listed as omitted with a reason in the manifest. The connector can retrieve a stored attachment of up to 8 MiB separately, in chunks; it does not remove the per-file limit.
• If any table couldn’t be read, the file says so in a section of its own and warns that it is incomplete, instead of silently returning that table empty. If you see that warning, run the download again.