How can we help?
Short, to-the-point guides for every Miselup module. And if you can't find the answer, write to us — a real person from the team replies.
Getting started
From zero to your first costed recipe: account, organization and team.
What Miselup is and what it includes
The suite that runs your whole kitchen: recipe costing, inventory, purchasing, production, HACCP, events, daily P&L and AI.
Creating your account and registering your business
Sign up with email or Google, verify your inbox, and get your business name, concept and country in place.
Your first recipe costing in 10 minutes
The short route: add two or three ingredients, build a dish, and see its cost, its food cost and its selling price.
Importing recipes with the AI Importer
Upload a photo, a PDF or a CSV —or paste the text— and the AI turns your recipe into a Miselup sheet with its costing.
Giving your team access with a URL and a PIN
Your kitchen opens the recipe book on their phone with a link and a 4-digit PIN — no email, no password, and no costs.
Changing the language, the currency and the country
Where to switch the interface language, the currency your costs run in and your business's country, and what each one affects.
Recipe costing
Ingredients, preparations, food cost, spec sheets and allergens.
Creating an ingredient and setting its price
Add an ingredient, tell Miselup how you buy it (in bulk or by container) and it works out the cost per recipe unit.
Waste rates: from gross weight to net weight
Define the peel, the bones or the trim on each ingredient and your costing charges what you actually buy, not what you plate.
Intermediate preparations: sauces, stocks and doughs
Cost your sauce or your stock once and use it inside your dishes: the cost per yield unit is inherited automatically.
Food cost and margin: the exact formulas
Where the cost per serving, the food cost %, the margin and the suggested price come from, and what each color is telling you.
The spec sheet: photo, steps, smallwares and techniques
Turn the costing into the sheet your kitchen actually uses: main image, videos, method, plating, smallwares and techniques.
Allergens: declare them once and let them roll up
Tick the 14 allergens on the ingredient and every dish inherits its own; Miselup warns you when a sheet stops declaring something.
Scaling servings and sale formats
Change the servings and the whole costing recalculates proportionally on screen, without touching the saved recipe.
Printing, sharing and exporting a recipe sheet
Get the sheet as a PDF with or without costs, download the costing to Excel, and create public links with the permissions you choose.
Inventory & purchasing
Suppliers, purchase orders, receiving with lots and stock valuation.
Suppliers and their purchase prices
Add who sells to you, keep their prices by format, and see at a glance which supplier works out cheapest.
Purchase orders to suppliers
Build the order from what you are actually short of, adjust quantities and prices, and take it from draft to received without losing anything.
Receiving an order and working with lots
When you receive an order, Miselup adds the stock, creates the lot for what came in and updates that supplier's price.
Stock, counts and inventory valuation
Control what you have in storage, what it is worth, where it is and what you need to reorder, with movements and counts that adjust stock to reality.
HACCP & compliance
Temperatures, the records book, equipment and food-safety alerts.
Miselup's HACCP module: what it does and what it doesn't
Plan, control points, records and the book for an inspection. Miselup is where you log it: it doesn't replace your consultant or your food safety plan.
Logging cold room and freezer temperatures
Type in the temperature, a badge tells you whether it's in range, and the reading is saved with its time and its author. From the team's phones too.
The record book: reading it, printing it and correcting it
Everything logged in a period, with its verdict and its author. Filter by date, print it for the inspector, and correct it by voiding — never deleting.
Adding equipment and control points
Add your cold rooms and freezers with their range, activate your food safety plan and set each point's criterion so the records actually prove something.
Email alerts: deviations and records that never happened
Miselup emails you when a temperature goes out of range, when the book records a deviation, and when something you were due to log isn't there.
Events & production
Offerings, production orders and costing full menus.
Creating a catering event and giving it a food offering
Add an event, set the guest count and a food offering, and Miselup works out the cost, the price and the margin of the quote.
Production orders and «Today in the kitchen»
Plan which preparations and dishes you produce and in what quantity: completing the order deducts the stock of its components, and delivering an order deducts what you sold.
À la carte, set menus and buffets: costing your whole offering
Build your offering by section on top of your final preparations and see the cost, food cost and margin of every dish and of the whole thing.
Daily P&L
The daily close, fixed costs and your business's real profit.
Closing the day: sales, expenses and real profit
Enter the day's sales and expenses in P&L management and see straight away whether the day made you a profit or a loss.
Fixed costs, opening days and your monthly budget
Enter your fixed costs and your budget: Miselup spreads them across the days you open and compares what you planned with what really happened.
The traffic light: reading the colors of your profitability
Green, amber or red: what each color means for food cost, margin and profit, and what to check every week.
AI & Mise Agent
The AI importer, your consultant Mise, credits and the MCP connector.
What you can ask Mise Agent
Mise is the AI consultant inside your dashboard: it reads your costings, your P&L and your inventory before answering, and shows you what it checked.
Mise credits: what they are and how to top up
Every message to Mise costs 10 credits. Your plan grants a fresh allowance each month and, if it runs out, you top up from €5 without leaving the chat.
Connecting Claude or ChatGPT to your data with the Super MCP Connector
Paste the connector URL into your AI assistant, sign in with your account and ask it about your costings, your P&L or your inventory — nothing to export.
Account & billing
Plans, payments, invoices, exporting your data and closing the account.
Miselup's plans and how to switch between them
Free, Essential, Pro and Compliance: what each one unlocks and how to move up or down a plan from Billing.
Invoices, card and charges
Miselup is paid by card through Stripe: here is where to download your invoices and what happens when a charge fails.
Downloading all your organization's data
One button downloads everything you have created in Miselup in a single file: recipes, ingredients, suppliers, inventory, HACCP and more.
Closing and deleting your account
Deletion is requested by email today. Download your data and cancel your subscription first: it can't be undone.
Can't find what you're looking for?
Write to us and a real person from the team replies — no bots in the way when you need to talk.
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